Terms Of Use

COMMUNAUTE LTD. DBA DÔEN Website Terms of Use

Last Updated: October 2026

1. Acceptance of Terms

These Website Terms of Use (these “Terms”) govern your access to websites and related services operated by or on behalf of Communaute LTD. DBA Dôen (“Dôen” “we” or “us”). These Terms are important and affect your legal rights, so please read them carefully.

By accessing or using https://www.shopdoen.com/ and our various related websites and services (collectively, the “Dôen Services”), you agree to be bound by these Terms and all of the terms incorporated herein by reference. 

You must be 18 years of age or older to use the Dôen Services. By accepting these Terms, you represent that you have the legal authority to do so, and that, if you have accepted these Terms on behalf of any person or entity, you represent that you have legal authority to do so and that such person or entity agrees to be responsible to us if you or such person or entity violates these Terms. If you do not agree to every provision of these Terms, you may not, and we do not authorize you to, access or use the Dôen Services or any features provided therein.

By accessing or using the Dôen Services, you represent and warrant that you have not been previously suspended or removed from the Dôen Services or engaged in any activity that could result in suspension or removal from the Dôen Services.

You should not construe Dôen’s publication of any content found on the Dôen Services as an endorsement by Dôen of the views expressed therein, or any warranty or guarantee of any strategy, recommendation, treatment or action made by the author of such content.

We may revise these Terms at any time for any reason and may provide you notice of these changes by any reasonable means, including through the Dôen Services. You can determine when we last updated these Terms by referring to the “Last Updated” legend at the top of these Terms. Except to the extent that your express consent to any revised Terms is required under applicable law, by continuing to access, browse or use the Dôen Services, you agree to any revised Terms. If you do not agree to any revised Terms, you may not and we do not authorize you to use the Dôen Services. We strongly recommend that you periodically visit this page to review these Terms. 

2. User Registration 

In order to access and use certain areas or features of the Dôen Services, you may need to provide certain information and/or answer certain questions. Each registration is for a single user only.

You agree to (a) provide accurate, current and complete information, (b) maintain and promptly update, as necessary, your information, (c) be responsible for the acts or omissions of any third party who has authority to access or use the Dôen Services on your behalf, and (d) immediately notify us if you discover or otherwise suspect any security breaches related to the Dôen Services. If you provide information that is untrue, inaccurate, not current or incomplete, we may suspend and/or terminate your current or future use of the Dôen Services.

By providing information and/or answering questions, you also consent to receive electronic communications from Dôen (e.g., via email or by posting notices to the Dôen Services). You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. 

We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

3. Right to Access and Use the Dôen Services and Content

Unless otherwise indicated in writing by us, the Dôen Services and all content and other materials contained therein, including, without limitation, any Dôen service mark or logo and all designs, text, graphics, pictures, information, data, software, other files and the selection and arrangement thereof (collectively, “Content”) are the property of Dôen or our licensors or users, as applicable, and are protected by U.S. and international copyright and other laws.

Subject to these Terms, you are hereby granted a limited personal, revocable, non-exclusive, non-transferable, non-sublicensable right to access, view and make personal, non-commercial use of the Dôen Services and Content. All rights not expressly granted herein are reserved. You do not acquire any ownership interest in the Dôen Services or Content under these Terms, or any other rights thereto other than to use the Dôen Services in accordance with the rights granted by, and subject to all terms, conditions and restrictions of these Terms.

You do not have any right to, and you shall not, directly or indirectly: (a) sell, resell or use commercially the Dôen Services or Content, (b) distribute, publicly perform or publicly display the Dôen Services or any Content, (c) modify or otherwise make any derivative uses of the Dôen Services or Content, or any portion thereof, (d) use any data mining, robots or similar data gathering or extraction methods, (e) download (other than page caching) any portion of the Dôen Services or Content, except as expressly permitted by us, (f) use the Dôen Services to stalk, threaten, or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity; (g) interfere with the Dôen Services or servers or networks used in connection with the Dôen Services; or (h) use the Dôen Services or Content other than for their intended purposes.

Any use of the Dôen Services or Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the right of access and use granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Except as expressly permitted herein, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright, or other proprietary rights of Dôen or any third party, whether by estoppel, implication or otherwise. 

You will not remove, alter, or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or acDôening any Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license, or otherwise exploit any Content.

We reserve the right in our sole discretion to modify, suspend or discontinue, temporarily or permanently, the Dôen Services (or any features or parts thereof) at any time.

4. Trademarks

The Dôen logo, and any other Dôen product or service names, trademarks, logos, or other indicia that may appear on the Dôen Services (“Marks”) are the property of Dôen or its subsidiaries, affiliates or third parties, and may not be copied, imitated, or used, in whole or in part, without our prior written permission. Nothing contained in these Terms and/or the Dôen Services shall be construed as granting, by implication or otherwise, any license or right to use any such Marks without the prior written permission of Dôen or such third party that may own such Marks. 

5. Legal Requirements; Privacy Policy

Our Privacy Policy describes how we handle the personal information you provide to us when you use the Dôen Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://privacy.shopdoen.com/privacy-policy/.

6. User Content

You are solely responsible and liable for all data, information, and other materials (“User Content”) that you submit, upload, post, e-mail or otherwise transmit (“Transmit”) in connection with the Dôen Services. In addition, we have no control over, and shall have no liability for, any damages resulting from the use (including without limitation, republication) or misuse by any third party of information made public through the Dôen Services. IF YOU CHOOSE TO SUBMIT TO US, OR OTHERWISE MAKE ANY USER CONTENT PUBLICLY AVAILABLE, YOU DO SO AT YOUR OWN RISK AND WE SHALL HAVE NO LIABILITY THEREFOR. 

You agree that you will not, and will not permit anyone else to, directly or indirectly: (a) Transmit any User Content that is unlawful, harmful, threatening, abusive, hateful, obscene, harassing, tortious, defamatory, libelous, slanderous, pornographic, profane, vulgar, offensive, lewd, invasive of another’s privacy or racially, ethnically or otherwise objectionable; (b) Transmit any User Content: (i) that you do not have the right to Transmit, under any law or contractual or fiduciary relationships, including, without limitation, any inside information or proprietary or confidential information; (ii) that infringes any patent, copyright, trademark or other intellectual property right or misappropriates any trade secret or right of privacy of any third-party; (iii) that constitutes unsolicited or unauthorized advertising or promotional materials, “spam,” “chain letters,” or pyramid schemes; or (iv) that contains any software routine, code, instruction or virus that is designed to disable, delete, modify, damage or erase software, hardware or data; or (c) forge headers or otherwise manipulate identifiers in order to disguise any User Content Transmitted through the Dôen Services.

Although we have no obligation to screen, edit or monitor User Content, we reserve the right, and have absolute discretion, to remove, screen or edit User Content posted or stored on the Dôen Services at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Dôen Services at your sole cost and expense.

7. Rights in User Content

We do not claim any ownership interest in User Content. However, by uploading, posting or submitting User Content to the Dôen Services or to our pages or feeds on third-party social media platforms (e.g., Dôen’s Facebook page, LinkedIn page or X formerly Twitter feed), you hereby grant Dôen a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your User Content, in whole or in part, in any manner or media and for any purpose whatsoever at our sole discretion, including, without limitation, for publicity, promotional, advertising, trade, business, illustration, artistic and other commercial and noncommercial purposes. However, Dôen will only share personal information that you provide in accordance with our Privacy Policy.

You agree that Dôen may disclose or use any User Content for any purposes permitted under applicable law, including, but not limited to: (a) enforcing these Terms; (b) complying with any laws, regulations or rules of any federal, state or local government or agency; (c) responding to claims that any User Content violates the rights of third parties; or (d) protecting the rights or property of Dôen, its customers or the public.

8. No Ideas Accepted

Company does not accept any unsolicited ideas from outside the Company including without limitation suggestions about advertising, promotion or merchandising of our products, additions to our product lines, services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to this Website, you understand and acknowledge that such idea is not submitted in confidence and Company assumes no obligation, expressed or implied, by considering it. You further understand that Company shall exclusively own all known or hereafter existing rights to the idea or other submission you make everywhere in the world, and that such idea/submission is hereby irrevocably assigned to Company. Without limiting the foregoing, to the extent any such assignment is deemed unenforceable, you hereby grant Company an irrevocable, perpetual, world-wide license to use the idea/submission in any manner, in any medium now known or hereafter developed, without compensation to you. 

9. Third-Party Sites

We have not reviewed all of the websites linked to the Dôen Services and are not responsible for the content of any third-party pages, any other websites linked to the Dôen Services, or any products or services offered by third parties. Nothing in the Dôen Services, including, without limitation, any links to other websites, should be construed as an endorsement by Dôen of any products, services or information of any other persons or companies. Your choice to access a link to any other website is at your own risk, and you agree to comply with all terms and conditions relating to such websites. Dôen reserves the right not to link, or to remove the link, to a particular website at any time.

Any links to third-party websites are provided as a convenience to you and are neither owned nor operated by Dôen. We have no control over these linked websites and make no representations or warranties with respect to these linked websites or third-party products or services. Your viewing and use of any third-party websites is at your sole discretion and risk.

10. Indemnification

You shall indemnify, hold harmless, and, at Dôen’s option, defend Dôen and its affiliates and subsidiaries from and against any and all losses, damages, liabilities, costs (including reasonable attorneys’ fees) (“Losses”) incurred by Dôen resulting from any third-party claim, suit, action or proceeding relating to or arising from your use of the Dôen Services, any User Content, any Feedback you provide, any violation of these Terms by you, or any other act or omission by you, including your violation of any rights of another, arising from your use of the Dôen Services or any of its features. You further agree that Dôen shall have control of the defense or settlement of any third-party claims unless Dôen exercises its option to require you to defend Dôen. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Dôen.

11. General Disclaimers

THE DÔEN SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, DÔEN DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE DÔEN SERVICES; (B) CONTENT; (C) USER CONTENT; OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO OR FROM THE DÔEN SERVICES. DÔEN HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT ANY RESULTS WILL BE ACHIEVED, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

DÔEN DOES NOT REPRESENT OR WARRANT THAT THE DÔEN SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE DÔEN SERVICES OR THE SERVERS THAT MAKE THE DÔEN SERVICES AVAILABLE ARE FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. DÔEN DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE DÔEN SERVICES IS ACCURATE, COMPLETE, OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE DÔEN SERVICES IS AT YOUR SOLE RISK. DÔEN DOES NOT WARRANT THAT YOUR USE OF THE DÔEN SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION. DÔEN SPECIFICALLY DISCLAIMS ALL SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS.

BY ACCESSING OR USING THE DÔEN SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE DÔEN SERVICES.

13. Limitation of Liability; Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DÔEN BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF THE DÔEN SERVICES (INCLUDING, BUT NOT LIMITED TO, USER CONTENT AND LINKS TO THIRD-PARTY WEBSITES), OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT OR SERVICE, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM DÔEN, OR FROM EVENTS BEYOND DÔEN’S REASONABLE CONTROL, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF DÔEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF DÔEN ARISING OUT OF OR IN ANY WAY RELATED TO THE DÔEN SERVICES EXCEED ONE HUNDRED DOLLARS ($100). THE FOREGOING LIMITATIONS SHALL APPLY EVEN IN THE EVENT YOUR REMEDIES HEREUNDER FAIL OF THEIR ESSENTIAL PURPOSE, AND THE FOREGOING SHALL CONSTITUTE DÔEN’S SOLE LIABILITY AND OBLIGATION IN RESPECT HEREOF.  THE CLAIM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE DATE OF THE CLAIM.

IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

14. Termination

Notwithstanding anything contained in these Terms, we reserve the right, without notice and in our sole discretion, to terminate your right to access or use the Dôen Services at any time and for any or no reason, and you acknowledge and agree that in such event we shall have no liability or obligation to you.

15. Governing Law and Jurisdiction

Dôen operates the Dôen Services from California, U.S.A. These Terms and the transactions they contemplate, including without limitation their interpretation, construction, performance, and enforcement, shall be governed by the laws of the State of California, U.S.A., including its statutes of limitations, but without reference to conflict or choice of law provisions. The International Convention on the Sale of Goods, and other international treaties that are not mandatory with respect to contracts made and performed entirely in California shall not apply. The sole and exclusive jurisdiction and venue for any litigation arising out of this Agreement shall be state and federal courts sitting in California, and the parties agree not to raise, and waive, any objections or defenses based upon venue or forum non conveniens with respect to such courts.

16. Notice

All notices, demands, or consents given by you under these Terms will be in writing and will be deemed given when delivered to Dôen at the following contact: customercare@shopdoen.com. Any notices to you may be made via either e-mail or postal mail to the address in Dôen’s records or via posting on the Dôen Services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.

Persons with disabilities who need assistance accessing these Terms may contact us as provided for in this Section, and depending on your individual needs, we will grant reasonable requests to furnish these Terms in an alternative format.

17. Severability

If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.

18. Miscellaneous

The Dôen Services are hosted in the United States of America. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize such transfer. These Terms constitute the entire agreement between you and Dôen Services relating to your access to and use of the Dôen Services. These Terms, and any rights granted hereunder, may not be transferred, or assigned by you without the prior written consent of Dôen. No waiver of any provision of these Terms will constitute a waiver of such provision in any prior, concurrent, or subsequent circumstance, and Dôen’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity.

Product Sales Terms of Use

In addition to the Website Terms of Use, these Product Sales Terms of Use (“Product Terms”) govern concurrently in connection with your product browsing, product shopping and any applicable product purchases from the Dôen Services.

1. Prices and Orders: The prices charged by Dôen will be those in effect on the date of receipt of your order. You agree to pay Dôen for all charges at the prices then in effect for the products and/or services you or other persons using your account or payment method may purchase, and you authorize Dôen or its designated payment processor to charge your payment provider for any such purchases. All US domestic payments are to be made in United States Dollars. US domestic posted prices do not include sales tax, which will be charged to you when applicable. Dôen reserves the right to correct any errors or mistakes in pricing that it makes even if it has already requested payment. Dôen disclaims any liability for damages or losses relating to any loss of profits or loss of commission as a result of business transactions not concluded due to price increases.

2. Product Descriptions and Availability: The inclusion of any products on the Website does not imply or warrant that these products will be available at any particular time or that the listed attributes are accurate or complete. Dôen continually upgrades and revises its products to provide you with new products.  Dôen may revise, discontinue or modify products at any time without prior notice to customers, and products may become unavailable without notice. Dôen shall have no liability of any kind if a product that has been ordered is unavailable. If necessary, Dôen may cancel the order. In addition, we reserve the right, without prior notice, to limit the order quantity on any product or service, to refuse service to any customer, or to cancel any order, for any reason including after it is submitted. We also may require additional verifications or other information prior to the acceptance and/or shipment of any order. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We accept your order only upon shipment of the product.

3. Corrections: We attempt to be as accurate as possible and eliminate errors on the Dôen Services, however, we do not warrant that any product or description, photograph, pricing or other information is accurate, complete, reliable, current, or error-free. In the event of an error, whether on the Dôen Services, in an order confirmation, in processing an order, delivering a product or otherwise, we reserve the right to correct such error and otherwise change or update the information on the Dôen Services at any time without notice, revise your order accordingly if necessary (including charging the correct price) and/or cancel your order and refund any amount charged.

4. Shipping; Return Policy:  All purchases are subject to Dôen policies and procedures relating to shipping, delivery, returns and exchanges. You may request a refund or exchange if your product was damaged in transit, provided you make your request within 30 days of your fulfillment date. All decisions regarding such requests shall be determined by Dôen in its discretion.   

To request a refund or exchange, please visit returns.shopdoen.com. Upon receipt of your request, Dôen will make a determination, in its discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you and used as intended. Requests for refunds and exchanges will be reviewed and determined on a case by case basis. Dôen reserves the right, in its discretion, to refuse to refund or exchange any product.

Please refer to the below links in regards to domestic and international returns:
Domestic Returns
International Returns

5. Promotions and Coupons:  In order to participate in or use certain services, promotions, discounts or coupons that may be run from time to time with respect to the Dôen Services ("Offer(s)"), you may be required to agree to additional or different terms and conditions ("Additional Terms"). Certain merchandise, costs or membership programs, and/or other benefits may be modified or not available in connection with an Offer. Your acceptance or redemption of any Offer constitutes your unconditional acceptance of the Additional Terms. If there is an actual conflict between these Product Terms, Terms and any Additional Terms, the Additional Terms shall control and the non-conflicting provisions in these all the Terms and Product Terms will continue to apply. For the sake of clarity, silence with respect to a particular term in either these Product Terms, Terms, and Additional Terms does not constitute a conflict.

6. Waiver; Remedies: The failure of Dôen to partially or fully exercise any rights or the waiver of Dôen of any breach of these Terms or Product Terms by you shall not prevent a subsequent exercise of such right by Dôen or be deemed a waiver by Dôen of any subsequent breach by you of the same or any other term of these Terms and Conditions.  The rights and remedies of Dôen under the Terms or Product Terms and any other applicable agreement between you and Dôen shall be cumulative, and the exercise of any such right or remedy shall not limit Dôen's right to exercise any other right or remedy.

7. Product Claims Arbitration:

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE PRODUCT DISPUTES AND CLAIMS WITH DÔEN AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

YOU AND DÔEN AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES SHALL BE FINALLY DECIDED BY BINDING ARBITRATION UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION GOVERNING CONSUMER DISPUTES.

Arbitration uses a single, neutral arbitrator to decide a dispute (instead of a judge or jury); arbitration allows for more limited discovery than in a court case; and the arbitration process and result is subject to very limited review by courts.  In an arbitration you have the right, at your expense, to be represented by an attorney of your choosing.  Arbitrators can award the same damages and relief under these Terms that a court can award under these ProductTerms.  You and Dôen agree that any in-person arbitral hearing would occur in the United States in the same county and state as your billing address.  Dôen further agrees that your filing fee for an arbitration will be capped at the amount set by the American Arbitration Association.  You agree that, by agreeing to these Terms, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Dôen are each waiving the right to a trial by jury and/or to participate in a class action.  No demand for arbitration may be sustained after the date when the institution of legal or equitable proceedings based on such claim or dispute would be barred by the applicable statutes of limitation if this matter was filed in court.  The arbitrator is authorized to dismiss the arbitration at any stage based on a determination that the claim is time barred or for any other legally or factually supported reason.  This arbitration provision shall survive termination of these Product Terms and the termination of your use of the Dôen Services.  Further, unless both you and Dôen agree otherwise, the arbitrator may not join or consolidate more than one person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding.  If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.  The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

8. Products Class Action Waiver:

REGARDLESS OF THE FORUM, YOU AND DÔEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

9. Questions:  Should you have any questions regarding the Terms or Product Terms, you may contact us at customercare@shopdoen.com.