FAQ - Care Instructions

CLOTHING CARE INSTRUCTIONS
Please follow the care instructions as stated on the label. For items marked Dry Clean Only, we encourage you to seek out green dry cleaners who avoid using the toxic chemical perchloroethylene (or “perc”). Two great options to look for that may be offered by your local green dry cleaners are CO2 cleaning and wet cleaning.

Care instructions come from our manufacturers, and should be followed to keep your items in their best shape. Please note that we’re unable to replace or refund items damaged by improper care, so if you choose to go against the care instructions that is at your own risk.

Whenever possible we work with our manufacturers to produce items that can be washed by hand or machine; stay tuned through 2020 as we expand our selection of hand-washable pieces.

ACCESSORY CARE INSTRUCTIONS

Suede
To keep your suede in the best condition, we recommend investing in a suede brush and water/stain protector spray. You can maintain the suede by brushing along the grain of the fabric with your suede brush to ensure the texture looks uniform. Apply a thin layer of the protective spray, and brush again with the suede brush once dry. This will help repel dirt and prevent stains.

Should your suede become stained, do not attempt to clean with water as this can adversely affect texture and color. Apply your suede cleaner as directed, and if the stains persist, we recommend taking your shoes to a professional cleaner who specializes in leather and suede shoes. We do not recommend wearing suede shoes when it's raining.

When storing your suede accessories, we recommend keeping them in a cool, dry place in the dust bag you received with your purchase. If you are storing shoes, you may wish to keep the stuffing you originally received and place it inside the shoe to help keep their shape.

Leather
Care for your leather with a brush or soft cloth, leather cleaner, and leather conditioner. Dirt and debris from normal wear can simply be brushed off. Stains and scuffs can be addressed with a leather cleaner, or by taking them to a professional for tougher stains. Once you've cleaned your leather accessory, and they're still damp, you may want to condition them for added moisture, waterproofing, and protection.

Leather accessories can also be polished after cleaning and conditioning to help them last longer. Let them dry in the open air, and store them away from heat and direct sunlight.

Patent Leather
Leather is coated with varnish to produce the smooth, glossy appearance of patent leather, with the added benefit of creating a durable outer layer. You can maintain the gloss of your patent leather by gently removing any surface dirt with a soft cloth. Patent leather can be vulnerable to color transfer, so be sure to store your shoes in their care bags away from any other leather materials, as well as direct light and/or heat.

Metallic Leather
Metallic or "mirror" leather is a delicate type of leather given a laminated finish for a smooth, glossy surface. This type of leather can mark easily, so we recommend wearing with care and avoiding contact with abrasive or sharp surfaces to prevent scratching. Any surface dirt may be gently rubbed away with a clean, dry cloth. Do not use any leather care products on metallic leather.

Velvet
Surface dirt on velvet can be removed by rubbing it away with a light touch using a clean, dry, soft cloth. The velvet pile can be refreshed by gently steaming the outer fabrication with a clothing steamer.
Do not use any leather or suede care products on your velvet. We recommend storing your velvet accessories in the provided dust bags when not in use.

HOME CARE INSTRUCTIONS
Our Bedding is made with the utmost care - using organic fabrics and, oftentimes, special and unique adornments. For all bedding with crochet trims, we recommend hand washing as a machine wash may cause these details to shrink or fray.

Our Tabletop styles are made in 100% Ramie. Due to the delicate nature of the fabric, we recommend dry cleaning these styles.